Elevated Application Errors

Incident Report for ID.me

Resolved

We have identified and mitigated the cause for the degradation and can confirm return to normal performance.

Posted Aug 07, 2022 - 09:54 EDT

Investigating

We're experiencing an elevated level of application errors and are currently looking into the issue. Status updates will be provided as soon as available.

Posted Aug 07, 2022 - 09:43 EDT

This incident affected: Document Verification, Login Services and Identity Verification (NIST 800-63-3 Policies, NIST 800-63-2 Policies, KBA-replacement Policies).