All Systems Operational
Uptime over the past 90 days. View historical uptime.
Document Verification Operational
90 days ago
100.0 % uptime
Today
Account Management Operational
90 days ago
100.0 % uptime
Today
ID.me Shop Operational
90 days ago
100.0 % uptime
Today
Login Services Operational
90 days ago
100.0 % uptime
Today
Custom Solutions Operational
90 days ago
100.0 % uptime
Today
Multi-factor Authentication Operational
90 days ago
100.0 % uptime
Today
Text message or phone call Operational
90 days ago
100.0 % uptime
Today
ID.me Authenticator - Push Notification Operational
90 days ago
100.0 % uptime
Today
ID.me Authenticator - Code Generator Operational
90 days ago
100.0 % uptime
Today
U2F Security Key Operational
90 days ago
100.0 % uptime
Today
Mobile Yubikey Operational
90 days ago
100.0 % uptime
Today
Multi-factor Authentication API Operational
90 days ago
100.0 % uptime
Today
Identity Verification Operational
90 days ago
100.0 % uptime
Today
NIST 800-63-3 Policies Operational
90 days ago
100.0 % uptime
Today
NIST 800-63-2 Policies Operational
90 days ago
100.0 % uptime
Today
KBA-replacement Policies Operational
90 days ago
100.0 % uptime
Today
Group Verification Operational
90 days ago
100.0 % uptime
Today
Alumni Verification Operational
90 days ago
100.0 % uptime
Today
Company Employee Verification Operational
90 days ago
100.0 % uptime
Today
Custom Groups Verification Operational
90 days ago
100.0 % uptime
Today
First Responder Verification Operational
90 days ago
100.0 % uptime
Today
Government Employee Verification Operational
90 days ago
100.0 % uptime
Today
Health Care Provider Verification Operational
90 days ago
100.0 % uptime
Today
Military Verification Operational
90 days ago
100.0 % uptime
Today
Nurse Verification Operational
90 days ago
100.0 % uptime
Today
Student Verification Operational
90 days ago
100.0 % uptime
Today
Teacher Verification Operational
90 days ago
100.0 % uptime
Today
Mobile Applications Operational
90 days ago
100.0 % uptime
Today
ID.me Authenticator (iOS) Operational
90 days ago
100.0 % uptime
Today
ID.me Authenticator (Android) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Planned Maintenance Aug 20, 04:00-05:00 EDT
We will be undergoing scheduled maintenance at this time. We estimate that this activity will be completed in approximately 60 minutes. Interruptions to the application services will be minimized. You will receive another notification when this is complete.
Posted on Aug 17, 11:02 EDT
Past Incidents
Aug 19, 2022

No incidents reported today.

Aug 18, 2022

No incidents reported.

Aug 17, 2022

No incidents reported.

Aug 16, 2022

No incidents reported.

Aug 15, 2022

No incidents reported.

Aug 14, 2022

No incidents reported.

Aug 13, 2022
Planned Maintenance
Completed - The scheduled maintenance has been completed.
Aug 13, 05:02 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 04:00 EDT
Scheduled - We will be undergoing scheduled maintenance at this time. We estimate that this activity will be completed in approximately 60 minutes. Interruptions to the application services will be minimized. You will receive another notification when this is complete.
Aug 10, 08:59 EDT
Aug 12, 2022

No incidents reported.

Aug 11, 2022

No incidents reported.

Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022
Elevated Application Errors
Resolved - We have identified and mitigated the cause for the degradation and can confirm return to normal performance.
Aug 7, 09:54 EDT
Investigating - We're experiencing an elevated level of application errors and are currently looking into the issue. Status updates will be provided as soon as available.
Aug 7, 09:43 EDT
Aug 6, 2022
Planned Maintenance
Completed - The scheduled maintenance has been completed.
Aug 6, 05:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 04:00 EDT
Scheduled - We will be undergoing scheduled maintenance at this time. We estimate that this activity will be completed in approximately 60 minutes. Interruptions to the application services will be minimized. You will receive another notification when this is complete.
Aug 2, 14:35 EDT
Aug 5, 2022

No incidents reported.

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