All Systems Operational
Document Verification Operational
90 days ago
100.0 % uptime
Today
Account Management Operational
90 days ago
100.0 % uptime
Today
ID.me Shop Operational
90 days ago
99.99 % uptime
Today
Login Services Operational
90 days ago
100.0 % uptime
Today
Multi-factor Authentication Operational
90 days ago
100.0 % uptime
Today
Text message or phone call Operational
90 days ago
100.0 % uptime
Today
ID.me Authenticator - Push Notification Operational
90 days ago
100.0 % uptime
Today
ID.me Authenticator - Code Generator Operational
90 days ago
100.0 % uptime
Today
U2F Security Key Operational
90 days ago
100.0 % uptime
Today
Mobile Yubikey Operational
90 days ago
100.0 % uptime
Today
Multi-factor Authentication API Operational
90 days ago
100.0 % uptime
Today
Identity Verification Operational
90 days ago
100.0 % uptime
Today
NIST 800-63-3 Policies Operational
90 days ago
100.0 % uptime
Today
NIST 800-63-2 Policies Operational
90 days ago
100.0 % uptime
Today
KBA-replacement Policies Operational
90 days ago
100.0 % uptime
Today
Group Verification Operational
90 days ago
100.0 % uptime
Today
Alumni Verification Operational
90 days ago
100.0 % uptime
Today
Company Employee Verification Operational
90 days ago
100.0 % uptime
Today
Custom Groups Verification Operational
90 days ago
100.0 % uptime
Today
First Responder Verification Operational
90 days ago
100.0 % uptime
Today
Government Employee Verification Operational
90 days ago
100.0 % uptime
Today
Health Care Provider Verification Operational
90 days ago
100.0 % uptime
Today
Military Verification Operational
90 days ago
100.0 % uptime
Today
Nurse Verification Operational
90 days ago
100.0 % uptime
Today
Student Verification Operational
90 days ago
100.0 % uptime
Today
Teacher Verification Operational
90 days ago
100.0 % uptime
Today
Mobile Applications Operational
90 days ago
100.0 % uptime
Today
ID.me Authenticator (iOS) Operational
90 days ago
100.0 % uptime
Today
ID.me Authenticator (Android) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Planned Maintenance Apr 20, 2024 04:00-05:00 EDT
We will be undergoing scheduled maintenance at this time. We estimate that this activity will be completed in approximately 60 minutes. Interruptions to the application services will be minimized. You will receive another notification when this is complete.
Posted on Apr 09, 2024 - 14:00 EDT
Past Incidents
Apr 18, 2024

No incidents reported today.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024
Resolved - This incident has been resolved.
Apr 8, 15:46 EDT
Monitoring - We identified an issue with an upstream service provider. We have deployed a fix and we are actively monitoring our services.
Apr 8, 13:06 EDT
Identified - We have identified a degradation due to a issue with a upstream service provider. They are working on a fix for the issue and we will provide updates as necessary.
Apr 8, 12:14 EDT
Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024

No incidents reported.