All Systems Operational
Wallet Account Access and Management Operational
90 days ago
99.72 % uptime
Today
Login Services Operational
90 days ago
99.69 % uptime
Today
Account Management Operational
90 days ago
99.69 % uptime
Today
MFA - Text message or phone call Operational
90 days ago
99.73 % uptime
Today
MFA- ID.me Authenticator (Push Notifications) Operational
90 days ago
99.73 % uptime
Today
MFA - ID.me Authenticator (Code Generator) Operational
90 days ago
99.73 % uptime
Today
MFA - WebAuthn (Passkeys, FIDO2, U2F, SecurityKeys) Operational
90 days ago
99.73 % uptime
Today
MFA: White Label API Operational
90 days ago
99.73 % uptime
Today
Identity Verification Operational
90 days ago
99.71 % uptime
Today
NIST 800-63-3 Policies Operational
90 days ago
99.66 % uptime
Today
NIST 800-63-2 Policies Operational
90 days ago
99.69 % uptime
Today
KBA-replacement Policies Operational
90 days ago
99.66 % uptime
Today
Telecom Possession API Operational
90 days ago
99.74 % uptime
Today
Telecom Identity API Operational
90 days ago
99.74 % uptime
Today
Document Identity API Operational
90 days ago
99.74 % uptime
Today
Community Verification Operational
90 days ago
99.91 % uptime
Today
Alumni Verification Operational
90 days ago
99.92 % uptime
Today
Company Employee Verification Operational
90 days ago
99.9 % uptime
Today
Custom Groups Verification Operational
90 days ago
99.9 % uptime
Today
First Responder Verification Operational
90 days ago
99.9 % uptime
Today
Government Employee Verification Operational
90 days ago
99.9 % uptime
Today
Health Care Provider Verification Operational
90 days ago
99.9 % uptime
Today
Military Verification Operational
90 days ago
99.9 % uptime
Today
Nurse Verification Operational
90 days ago
99.9 % uptime
Today
Student Verification Operational
90 days ago
99.9 % uptime
Today
Teacher Verification Operational
90 days ago
99.9 % uptime
Today
ID.me Shop Operational
90 days ago
99.8 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Planned Maintenance Jul 20, 2024 04:00-05:00 EDT
We will be undergoing scheduled maintenance at this time. We estimate that this activity will be completed in approximately 60 minutes. Interruptions to the application services will be minimized. You will receive another notification when this is complete.
Posted on Jul 10, 2024 - 10:48 EDT
Past Incidents
Jul 14, 2024

No incidents reported today.

Jul 13, 2024
Resolved - This incident has been resolved.
Jul 13, 12:33 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 13, 12:07 EDT
Investigating - We are currently investigating this issue.
Jul 13, 11:57 EDT
Jul 12, 2024

No incidents reported.

Jul 11, 2024
Resolved - This incident has been resolved.
Jul 11, 19:52 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 11, 17:33 EDT
Identified - The issue has been identified to be related to a database platform event and the team is working to resolve the issue.
Jul 11, 14:34 EDT
Investigating - We are currently investigating this issue.
Jul 11, 12:10 EDT
Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.

Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.

Jul 5, 2024

No incidents reported.

Jul 4, 2024

No incidents reported.

Jul 3, 2024

No incidents reported.

Jul 2, 2024

No incidents reported.

Jul 1, 2024
Resolved - ID.me Shop was down for 10 minutes from 10:17am - 10:27am est.
Jul 1, 10:00 EDT
Jun 30, 2024

No incidents reported.