All Systems Operational

Wallet Account Access and Management Operational
90 days ago
99.95 % uptime
Today
Login Services Operational
90 days ago
99.95 % uptime
Today
Account Management Operational
90 days ago
99.95 % uptime
Today
MFA - Text message or phone call Operational
90 days ago
99.95 % uptime
Today
MFA- ID.me Authenticator (Push Notifications) Operational
90 days ago
99.95 % uptime
Today
MFA - ID.me Authenticator (Code Generator) Operational
90 days ago
99.95 % uptime
Today
MFA - WebAuthn (Passkeys, FIDO2, U2F, SecurityKeys) Operational
90 days ago
99.95 % uptime
Today
MFA: White Label API Operational
90 days ago
99.95 % uptime
Today
Identity Verification Operational
90 days ago
99.94 % uptime
Today
NIST 800-63-3 Policies Operational
90 days ago
99.94 % uptime
Today
NIST 800-63-2 Policies Operational
90 days ago
99.94 % uptime
Today
KBA-replacement Policies Operational
90 days ago
99.94 % uptime
Today
Telecom Possession API Operational
90 days ago
99.95 % uptime
Today
Telecom Identity API Operational
90 days ago
99.95 % uptime
Today
Document Identity API Operational
90 days ago
99.94 % uptime
Today
Community Verification Operational
90 days ago
99.95 % uptime
Today
Alumni Verification Operational
90 days ago
99.95 % uptime
Today
Company Employee Verification Operational
90 days ago
99.95 % uptime
Today
Custom Groups Verification Operational
90 days ago
99.95 % uptime
Today
First Responder Verification Operational
90 days ago
99.95 % uptime
Today
Government Employee Verification Operational
90 days ago
99.95 % uptime
Today
Health Care Provider Verification Operational
90 days ago
99.95 % uptime
Today
Military Verification Operational
90 days ago
99.95 % uptime
Today
Nurse Verification Operational
90 days ago
99.95 % uptime
Today
Student Verification Operational
90 days ago
99.95 % uptime
Today
Teacher Verification Operational
90 days ago
99.95 % uptime
Today
ID.me Shop Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 22, 2025

No incidents reported today.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

Jun 16, 2025
Resolved - We detected an service outage across the ID.me platform that occurred between 7:34 PM - 7:37 PM EDT.
Jun 16, 19:30 EDT
Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025
Resolved - All services are working within operational parameters.
Jun 13, 09:24 EDT
Monitoring - All services are operational. There maybe intermittent issues until the Google Cloud Platform incident is resolved. The team will continue to monitor
Jun 12, 16:46 EDT
Update - We are continuing to investigate this issue.
Jun 12, 16:41 EDT
Investigating - We are continuing to investigate this issue.
Jun 12, 14:48 EDT
Jun 12, 2025
Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.