All Systems Operational
Wallet Account Access and Management Operational
90 days ago
99.59 % uptime
Today
Login Services Operational
90 days ago
99.58 % uptime
Today
Account Management Operational
90 days ago
99.58 % uptime
Today
MFA - Text message or phone call Operational
90 days ago
99.58 % uptime
Today
MFA- ID.me Authenticator (Push Notifications) Operational
90 days ago
99.58 % uptime
Today
MFA - ID.me Authenticator (Code Generator) Operational
90 days ago
99.6 % uptime
Today
MFA - WebAuthn (Passkeys, FIDO2, U2F, SecurityKeys) Operational
90 days ago
99.58 % uptime
Today
MFA: White Label API Operational
90 days ago
99.58 % uptime
Today
Identity Verification Operational
90 days ago
99.58 % uptime
Today
NIST 800-63-3 Policies Operational
90 days ago
99.58 % uptime
Today
NIST 800-63-2 Policies Operational
90 days ago
99.58 % uptime
Today
KBA-replacement Policies Operational
90 days ago
99.58 % uptime
Today
Telecom Possession API Operational
90 days ago
99.58 % uptime
Today
Telecom Identity API Operational
90 days ago
99.58 % uptime
Today
Document Identity API Operational
90 days ago
99.58 % uptime
Today
Community Verification Operational
90 days ago
99.58 % uptime
Today
Alumni Verification Operational
90 days ago
99.58 % uptime
Today
Company Employee Verification Operational
90 days ago
99.58 % uptime
Today
Custom Groups Verification Operational
90 days ago
99.58 % uptime
Today
First Responder Verification Operational
90 days ago
99.58 % uptime
Today
Government Employee Verification Operational
90 days ago
99.58 % uptime
Today
Health Care Provider Verification Operational
90 days ago
99.58 % uptime
Today
Military Verification Operational
90 days ago
99.58 % uptime
Today
Nurse Verification Operational
90 days ago
99.58 % uptime
Today
Student Verification Operational
90 days ago
99.58 % uptime
Today
Teacher Verification Operational
90 days ago
99.58 % uptime
Today
ID.me Shop Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 10, 2025

No incidents reported today.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025
Completed - The scheduled maintenance has been completed.
Feb 1, 05:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 04:00 EST
Scheduled - ID.me is planning a brief update during a 1 hour maintenance window on Saturday 2/1/25 @ 4AM ET. This update is expected to be non-intrusive and will ultimately enhance platform performance
Jan 31, 17:05 EST
Jan 31, 2025

No incidents reported.

Jan 30, 2025

No incidents reported.

Jan 29, 2025

No incidents reported.

Jan 28, 2025

No incidents reported.

Jan 27, 2025

No incidents reported.