All Systems Operational

Uptime over the past 90 days. View historical uptime.
Wallet Account Access and Management Operational
90 days ago
99.99 % uptime
Today
Login Services Operational
90 days ago
100.0 % uptime
Today
Account Management Operational
90 days ago
99.95 % uptime
Today
MFA - Text message or phone call Operational
90 days ago
100.0 % uptime
Today
MFA- ID.me Authenticator (Push Notifications) Operational
90 days ago
100.0 % uptime
Today
MFA - ID.me Authenticator (Code Generator) Operational
90 days ago
100.0 % uptime
Today
MFA - WebAuthn (Passkeys, FIDO2, U2F, SecurityKeys) Operational
90 days ago
100.0 % uptime
Today
MFA: White Label API Operational
90 days ago
100.0 % uptime
Today
Identity Verification Operational
90 days ago
99.89 % uptime
Today
NIST 800-63-3 Policies Operational
90 days ago
99.89 % uptime
Today
NIST 800-63-2 Policies Operational
90 days ago
99.89 % uptime
Today
KBA-replacement Policies Operational
90 days ago
99.89 % uptime
Today
Telecom Possession API Operational
90 days ago
99.89 % uptime
Today
Telecom Identity API Operational
90 days ago
99.89 % uptime
Today
Document Identity API Operational
90 days ago
99.89 % uptime
Today
Community Verification Operational
90 days ago
100.0 % uptime
Today
Alumni Verification Operational
90 days ago
100.0 % uptime
Today
Company Employee Verification Operational
90 days ago
100.0 % uptime
Today
Custom Groups Verification Operational
90 days ago
100.0 % uptime
Today
First Responder Verification Operational
90 days ago
100.0 % uptime
Today
Government Employee Verification Operational
90 days ago
100.0 % uptime
Today
Health Care Provider Verification Operational
90 days ago
100.0 % uptime
Today
Military Verification Operational
90 days ago
100.0 % uptime
Today
Nurse Verification Operational
90 days ago
100.0 % uptime
Today
Student Verification Operational
90 days ago
100.0 % uptime
Today
Teacher Verification Operational
90 days ago
100.0 % uptime
Today
ID.me Shop Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 7, 2026

No incidents reported today.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

idmelabs.com platform upgrade
Completed - The scheduled maintenance has been completed.
Sep 4, 15:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 13:00 EDT
Scheduled - We will be performing scheduled infrastructure maintenance in the Labs environment on September 4, 2026. This is part of planned upgrade work to our underlying platform.

Expected impact: No downtime is anticipated. In the unlikely event of an issue, we have an immediate rollback in place.

Action required: None. If you experience any issues during or after this window, please contact support.
Sep 4, 13:00 EDT

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

Traffic management updates for id.me
Completed - The scheduled maintenance has been completed.
Sep 1, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 18:00 EDT
Scheduled - We will deploying additional updates to the Production traffic-management capabilities to further improve reliability and performance. All endpoints, credentials, and API behavior will remain unchanged. No action is required.
Aug 31, 22:18 EDT

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

Traffic management enhancements for id.me
Completed - The scheduled maintenance has been completed.
Aug 27, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 18:00 EDT
Scheduled - We will deploying advanced traffic-management capabilities to Production environment to improve reliability and performance. All endpoints, credentials, and API behavior will remain unchanged. No action is required.
Aug 19, 11:20 EDT

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage