All Systems Operational

Wallet Account Access and Management Operational
Login Services Operational
Account Management Operational
MFA - Text message or phone call Operational
MFA- ID.me Authenticator (Push Notifications) Operational
MFA - ID.me Authenticator (Code Generator) Operational
MFA - WebAuthn (Passkeys, FIDO2, U2F, SecurityKeys) Operational
MFA: White Label API Operational
Identity Verification Operational
NIST 800-63-3 Policies Operational
NIST 800-63-2 Policies Operational
KBA-replacement Policies Operational
Telecom Possession API Operational
Telecom Identity API Operational
Document Identity API Operational
Community Verification Operational
Alumni Verification Operational
Company Employee Verification Operational
Custom Groups Verification Operational
First Responder Verification Operational
Government Employee Verification Operational
Health Care Provider Verification Operational
Military Verification Operational
Nurse Verification Operational
Student Verification Operational
Teacher Verification Operational
ID.me Shop Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Database Maintenance Nov 23, 2026 00:00-02:00 EST

We will perform scheduled infrastructure maintenance on Monday, November 23, 2026, from 12:00 AM to 2:00AM ET. During this window, some ID.me services may see brief interruptions of up to 15 seconds, which may happen two or three times. Requests in progress during an interruption may fail and should be retried. No action is needed from users or partners.
Posted on Nov 07, 2026 - 15:11 EST

Nov 13, 2026

No incidents reported today.

Nov 12, 2026

No incidents reported.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.