All Systems Operational
Wallet Account Access and Management Operational
90 days ago
99.89 % uptime
Today
Login Services Operational
90 days ago
99.88 % uptime
Today
Account Management Operational
90 days ago
99.88 % uptime
Today
MFA - Text message or phone call Operational
90 days ago
99.88 % uptime
Today
MFA- ID.me Authenticator (Push Notifications) Operational
90 days ago
99.88 % uptime
Today
MFA - ID.me Authenticator (Code Generator) Operational
90 days ago
99.9 % uptime
Today
MFA - WebAuthn (Passkeys, FIDO2, U2F, SecurityKeys) Operational
90 days ago
99.88 % uptime
Today
MFA: White Label API Operational
90 days ago
99.88 % uptime
Today
Identity Verification Operational
90 days ago
99.88 % uptime
Today
NIST 800-63-3 Policies Operational
90 days ago
99.88 % uptime
Today
NIST 800-63-2 Policies Operational
90 days ago
99.88 % uptime
Today
KBA-replacement Policies Operational
90 days ago
99.88 % uptime
Today
Telecom Possession API Operational
90 days ago
99.88 % uptime
Today
Telecom Identity API Operational
90 days ago
99.88 % uptime
Today
Document Identity API Operational
90 days ago
99.88 % uptime
Today
Community Verification Operational
90 days ago
99.88 % uptime
Today
Alumni Verification Operational
90 days ago
99.88 % uptime
Today
Company Employee Verification Operational
90 days ago
99.88 % uptime
Today
Custom Groups Verification Operational
90 days ago
99.88 % uptime
Today
First Responder Verification Operational
90 days ago
99.88 % uptime
Today
Government Employee Verification Operational
90 days ago
99.88 % uptime
Today
Health Care Provider Verification Operational
90 days ago
99.88 % uptime
Today
Military Verification Operational
90 days ago
99.88 % uptime
Today
Nurse Verification Operational
90 days ago
99.88 % uptime
Today
Student Verification Operational
90 days ago
99.88 % uptime
Today
Teacher Verification Operational
90 days ago
99.88 % uptime
Today
ID.me Shop Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Planned Maintenance Dec 14, 2024 04:00-05:00 EST
We will be undergoing scheduled maintenance at this time. We estimate that this activity will be from Saturday, December 14, 2024 4am - 5am ET. Interruptions to the application services will be minimized. You will receive another notification when this is complete.
Posted on Dec 04, 2024 - 08:42 EST
Past Incidents
Dec 7, 2024
Completed - The scheduled maintenance has been completed.
Dec 7, 05:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 04:00 EST
Scheduled - We will be undergoing scheduled maintenance at this time. We estimate that this activity will be from Saturday, December 7, 2024 4am - 5am ET. Interruptions to the application services will be minimized. You will receive another notification when this is complete.
Dec 3, 17:11 EST
Dec 6, 2024
Resolved - This incident has been resolved.
Dec 6, 12:07 EST
Identified - We have identified a downstream service provider degradation that is impacting our verification flows and is triaging.
Dec 6, 11:40 EST
Dec 5, 2024

No incidents reported.

Dec 4, 2024

No incidents reported.

Dec 3, 2024

No incidents reported.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024

No incidents reported.

Nov 25, 2024

No incidents reported.

Nov 24, 2024

No incidents reported.

Nov 23, 2024

No incidents reported.