All Systems Operational

Wallet Account Access and Management Operational
90 days ago
99.95 % uptime
Today
Login Services Operational
90 days ago
99.95 % uptime
Today
Account Management Operational
90 days ago
99.95 % uptime
Today
MFA - Text message or phone call Operational
90 days ago
99.95 % uptime
Today
MFA- ID.me Authenticator (Push Notifications) Operational
90 days ago
99.95 % uptime
Today
MFA - ID.me Authenticator (Code Generator) Operational
90 days ago
99.95 % uptime
Today
MFA - WebAuthn (Passkeys, FIDO2, U2F, SecurityKeys) Operational
90 days ago
99.95 % uptime
Today
MFA: White Label API Operational
90 days ago
99.95 % uptime
Today
Identity Verification Operational
90 days ago
99.94 % uptime
Today
NIST 800-63-3 Policies Operational
90 days ago
99.93 % uptime
Today
NIST 800-63-2 Policies Operational
90 days ago
99.93 % uptime
Today
KBA-replacement Policies Operational
90 days ago
99.93 % uptime
Today
Telecom Possession API Operational
90 days ago
99.95 % uptime
Today
Telecom Identity API Operational
90 days ago
99.95 % uptime
Today
Document Identity API Operational
90 days ago
99.94 % uptime
Today
Community Verification Operational
90 days ago
99.95 % uptime
Today
Alumni Verification Operational
90 days ago
99.95 % uptime
Today
Company Employee Verification Operational
90 days ago
99.95 % uptime
Today
Custom Groups Verification Operational
90 days ago
99.95 % uptime
Today
First Responder Verification Operational
90 days ago
99.95 % uptime
Today
Government Employee Verification Operational
90 days ago
99.95 % uptime
Today
Health Care Provider Verification Operational
90 days ago
99.95 % uptime
Today
Military Verification Operational
90 days ago
99.95 % uptime
Today
Nurse Verification Operational
90 days ago
99.95 % uptime
Today
Student Verification Operational
90 days ago
99.95 % uptime
Today
Teacher Verification Operational
90 days ago
99.95 % uptime
Today
ID.me Shop Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 24, 2025

No incidents reported today.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025
Resolved - This incident has been resolved.
Apr 20, 23:34 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 20, 22:47 EDT
Investigating - We are currently investigating this issue.
Apr 20, 22:11 EDT
Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025
Resolved - We detected an degradation with a service provider within the Identity Verification components that occurred between 6:00 AM - 6:50 AM EDT.
Apr 16, 06:00 EDT
Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

Apr 10, 2025

No incidents reported.