All Systems Operational
Document Verification Operational
90 days ago
100.0 % uptime
Today
Account Management Operational
90 days ago
100.0 % uptime
Today
ID.me Shop Operational
90 days ago
100.0 % uptime
Today
Login Services Operational
90 days ago
100.0 % uptime
Today
Custom Solutions Operational
90 days ago
100.0 % uptime
Today
Multi-factor Authentication Operational
90 days ago
100.0 % uptime
Today
Text message or phone call Operational
90 days ago
100.0 % uptime
Today
ID.me Authenticator - Push Notification Operational
90 days ago
100.0 % uptime
Today
ID.me Authenticator - Code Generator Operational
90 days ago
100.0 % uptime
Today
U2F Security Key Operational
90 days ago
100.0 % uptime
Today
Mobile Yubikey Operational
90 days ago
100.0 % uptime
Today
Multi-factor Authentication API Operational
90 days ago
100.0 % uptime
Today
Identity Verification Operational
90 days ago
100.0 % uptime
Today
NIST 800-63-3 Policies Operational
90 days ago
100.0 % uptime
Today
NIST 800-63-2 Policies Operational
90 days ago
100.0 % uptime
Today
KBA-replacement Policies Operational
90 days ago
100.0 % uptime
Today
Group Verification Operational
90 days ago
100.0 % uptime
Today
Alumni Verification Operational
90 days ago
100.0 % uptime
Today
Company Employee Verification Operational
90 days ago
100.0 % uptime
Today
Custom Groups Verification Operational
90 days ago
100.0 % uptime
Today
First Responder Verification Operational
90 days ago
100.0 % uptime
Today
Government Employee Verification Operational
90 days ago
100.0 % uptime
Today
Health Care Provider Verification Operational
90 days ago
100.0 % uptime
Today
Military Verification Operational
90 days ago
100.0 % uptime
Today
Nurse Verification Operational
90 days ago
100.0 % uptime
Today
Student Verification Operational
90 days ago
100.0 % uptime
Today
Teacher Verification Operational
90 days ago
100.0 % uptime
Today
Mobile Applications Operational
90 days ago
100.0 % uptime
Today
ID.me Authenticator (iOS) Operational
90 days ago
100.0 % uptime
Today
ID.me Authenticator (Android) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Planned Maintenance Dec 10, 2022 04:00-05:00 EST
We will be undergoing scheduled maintenance at this time. We estimate that this activity will be completed in approximately 60 minutes. Interruptions to the application services will be minimized. You will receive another notification when this is complete.
Posted on Dec 03, 2022 - 09:52 EST
Past Incidents
Dec 7, 2022

No incidents reported today.

Dec 6, 2022
Resolved - The incident has been resolved and platform is fully operational
Dec 6, 12:29 EST
Identified - The performance degradation source has been identified and remediating
Dec 6, 12:26 EST
Investigating - We are investigating a degradation with user login services and account management
Dec 6, 11:57 EST
Dec 5, 2022

No incidents reported.

Dec 4, 2022

No incidents reported.

Dec 3, 2022
Completed - The scheduled maintenance has been completed.
Dec 3, 05:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 04:00 EST
Scheduled - We will be undergoing scheduled maintenance at this time. We estimate that this activity will be completed in approximately 60 minutes. Interruptions to the application services will be minimized. You will receive another notification when this is complete.
Nov 27, 11:15 EST
Dec 2, 2022

No incidents reported.

Dec 1, 2022

No incidents reported.

Nov 30, 2022

No incidents reported.

Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.