All Systems Operational
Document Verification Operational
90 days ago
99.97 % uptime
Today
Account Management Operational
90 days ago
99.98 % uptime
Today
ID.me Shop Operational
90 days ago
99.98 % uptime
Today
Login Services Operational
90 days ago
99.98 % uptime
Today
Custom Solutions Operational
90 days ago
99.97 % uptime
Today
Multi-factor Authentication Operational
90 days ago
99.98 % uptime
Today
Text message or phone call Operational
90 days ago
99.98 % uptime
Today
ID.me Authenticator - Push Notification Operational
90 days ago
99.98 % uptime
Today
ID.me Authenticator - Code Generator Operational
90 days ago
99.98 % uptime
Today
U2F Security Key Operational
90 days ago
99.98 % uptime
Today
Mobile Yubikey Operational
90 days ago
99.98 % uptime
Today
Multi-factor Authentication API Operational
90 days ago
99.98 % uptime
Today
Identity Verification Operational
90 days ago
99.96 % uptime
Today
NIST 800-63-3 Policies Operational
90 days ago
99.96 % uptime
Today
NIST 800-63-2 Policies Operational
90 days ago
99.96 % uptime
Today
KBA-replacement Policies Operational
90 days ago
99.96 % uptime
Today
Group Verification Operational
90 days ago
99.96 % uptime
Today
Alumni Verification Operational
90 days ago
99.98 % uptime
Today
Company Employee Verification Operational
90 days ago
99.98 % uptime
Today
Custom Groups Verification Operational
90 days ago
99.98 % uptime
Today
First Responder Verification Operational
90 days ago
99.98 % uptime
Today
Government Employee Verification Operational
90 days ago
99.98 % uptime
Today
Health Care Provider Verification Operational
90 days ago
99.81 % uptime
Today
Military Verification Operational
90 days ago
99.98 % uptime
Today
Nurse Verification Operational
90 days ago
99.98 % uptime
Today
Student Verification Operational
90 days ago
99.98 % uptime
Today
Teacher Verification Operational
90 days ago
99.98 % uptime
Today
Mobile Applications Operational
90 days ago
100.0 % uptime
Today
ID.me Authenticator (iOS) Operational
90 days ago
100.0 % uptime
Today
ID.me Authenticator (Android) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Planned Maintenance Jun 3, 2023 04:00-05:00 EDT
We will be undergoing scheduled maintenance at this time. We estimate that this activity will be completed in approximately 60 minutes. Interruptions to the application services will be minimized. You will receive another notification when this is complete.
Posted on May 26, 2023 - 09:18 EDT
Past Incidents
May 29, 2023

No incidents reported today.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023
Completed - The scheduled maintenance has been completed.
May 20, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 04:00 EDT
Scheduled - We will be undergoing scheduled maintenance at this time. We estimate that this activity will be completed in approximately 60 minutes. Interruptions to the application services will be minimized. You will receive another notification when this is complete.
May 17, 16:14 EDT
May 19, 2023

No incidents reported.

May 18, 2023

No incidents reported.

May 17, 2023

No incidents reported.

May 16, 2023
Resolved - This incident has been resolved
May 16, 21:21 EDT
Update - We are continuing to work on a fix for this issue.
May 16, 21:17 EDT
Identified - The issue has been identified and our team is working on a fix.
May 16, 20:41 EDT
Investigating - We're experiencing an elevated level of application errors and are currently looking into the issue. Status updates will be provided as soon as available.
May 16, 20:21 EDT
May 15, 2023

No incidents reported.