All Systems Operational

Uptime over the past 90 days. View historical uptime.
Wallet Account Access and Management Operational
90 days ago
99.99 % uptime
Today
Login Services Operational
90 days ago
100.0 % uptime
Today
Account Management Operational
90 days ago
99.95 % uptime
Today
MFA - Text message or phone call Operational
90 days ago
100.0 % uptime
Today
MFA- ID.me Authenticator (Push Notifications) Operational
90 days ago
100.0 % uptime
Today
MFA - ID.me Authenticator (Code Generator) Operational
90 days ago
100.0 % uptime
Today
MFA - WebAuthn (Passkeys, FIDO2, U2F, SecurityKeys) Operational
90 days ago
100.0 % uptime
Today
MFA: White Label API Operational
90 days ago
100.0 % uptime
Today
Identity Verification Operational
90 days ago
99.89 % uptime
Today
NIST 800-63-3 Policies Operational
90 days ago
99.89 % uptime
Today
NIST 800-63-2 Policies Operational
90 days ago
99.89 % uptime
Today
KBA-replacement Policies Operational
90 days ago
99.89 % uptime
Today
Telecom Possession API Operational
90 days ago
99.89 % uptime
Today
Telecom Identity API Operational
90 days ago
99.89 % uptime
Today
Document Identity API Operational
90 days ago
99.89 % uptime
Today
Community Verification Operational
90 days ago
100.0 % uptime
Today
Alumni Verification Operational
90 days ago
100.0 % uptime
Today
Company Employee Verification Operational
90 days ago
100.0 % uptime
Today
Custom Groups Verification Operational
90 days ago
100.0 % uptime
Today
First Responder Verification Operational
90 days ago
100.0 % uptime
Today
Government Employee Verification Operational
90 days ago
100.0 % uptime
Today
Health Care Provider Verification Operational
90 days ago
100.0 % uptime
Today
Military Verification Operational
90 days ago
100.0 % uptime
Today
Nurse Verification Operational
90 days ago
100.0 % uptime
Today
Student Verification Operational
90 days ago
100.0 % uptime
Today
Teacher Verification Operational
90 days ago
100.0 % uptime
Today
ID.me Shop Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 19, 2026

No incidents reported today.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

Traffic management for idmelabs.com
Completed - The scheduled maintenance has been completed.
Aug 11, 18:06 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 18:00 EDT
Scheduled - Test message. No maintenance activity.
Aug 11, 07:59 EDT
In progress - Test message. No maintenance activity.
Aug 11, 06:00 EDT
Scheduled - We will deploying advanced traffic-management capabilities to the Labs sandbox to improve reliability and performance. All endpoints, credentials, and API behavior remain unchanged. No action is required.
Aug 10, 14:59 EDT

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

Elevated Application Errors for Sign-Ins and Verifications
Resolved - We experienced an high level of application errors for Sign-Ins and Verifications from 9:12PM - 9:22PM ET due to planned maintenance. Maintenance activity ended and Sign-Ins and Verifications services returned to normal operations.
Aug 6, 21:12 EDT

Aug 5, 2026

No incidents reported.

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