Some users being asked to retry
Incident Report for ID.me
Resolved
This incident has been resolved.
Posted Feb 16, 2024 - 17:24 EST
Monitoring
A fix has been deployed; we believe all issues are resolved. We are monitoring before fully resolving the issue.
Posted Feb 16, 2024 - 16:50 EST
Identified
Due to increased system load, some users may experience a system delay prompt that asks them to retry in 10 minutes
Posted Feb 16, 2024 - 11:30 EST
This incident affected: Wallet Account Access and Management (Login Services).