Scheduled Database Maintenance

Scheduled for Nov 23, 00:00 - 02:00 EST

Scheduled

We will perform scheduled infrastructure maintenance on Monday, November 23, 2026, from 12:00 AM to 2:00AM ET. During this window, some ID.me services may see brief interruptions of up to 15 seconds, which may happen two or three times. Requests in progress during an interruption may fail and should be retried. No action is needed from users or partners.
Posted Nov 07, 2026 - 15:11 EST
This scheduled maintenance affects: Wallet Account Access and Management (Login Services, Account Management, MFA - Text message or phone call, MFA- ID.me Authenticator (Push Notifications), MFA - ID.me Authenticator (Code Generator), MFA - WebAuthn (Passkeys, FIDO2, U2F, SecurityKeys), MFA: White Label API), Identity Verification (NIST 800-63-3 Policies, NIST 800-63-2 Policies, KBA-replacement Policies, Telecom Possession API, Telecom Identity API, Document Identity API), and Community Verification (Alumni Verification, Company Employee Verification, Custom Groups Verification, First Responder Verification, Government Employee Verification, Health Care Provider Verification, Military Verification, Nurse Verification, Student Verification, Teacher Verification).