Service Degradation
Incident Report for ID.me
Resolved
This incident has been resolved.
Posted Jan 04, 2024 - 15:50 EST
Monitoring
ID.me application platform is currently experiencing a service degradation tied to an external service provider.

We have identified the vendor issue and a fix has been deployed and we will continue to monitor.
Posted Jan 04, 2024 - 15:20 EST
This incident affected: Identity Verification (NIST 800-63-3 Policies, NIST 800-63-2 Policies, KBA-replacement Policies).