All Systems Operational

Wallet Account Access and Management Operational
90 days ago
99.99 % uptime
Today
Login Services Operational
90 days ago
99.99 % uptime
Today
Account Management Operational
90 days ago
99.99 % uptime
Today
MFA - Text message or phone call Operational
90 days ago
99.99 % uptime
Today
MFA- ID.me Authenticator (Push Notifications) Operational
90 days ago
99.99 % uptime
Today
MFA - ID.me Authenticator (Code Generator) Operational
90 days ago
99.99 % uptime
Today
MFA - WebAuthn (Passkeys, FIDO2, U2F, SecurityKeys) Operational
90 days ago
99.99 % uptime
Today
MFA: White Label API Operational
90 days ago
99.99 % uptime
Today
Identity Verification Operational
90 days ago
99.99 % uptime
Today
NIST 800-63-3 Policies Operational
90 days ago
99.99 % uptime
Today
NIST 800-63-2 Policies Operational
90 days ago
99.99 % uptime
Today
KBA-replacement Policies Operational
90 days ago
99.99 % uptime
Today
Telecom Possession API Operational
90 days ago
99.99 % uptime
Today
Telecom Identity API Operational
90 days ago
99.99 % uptime
Today
Document Identity API Operational
90 days ago
99.99 % uptime
Today
Community Verification Operational
90 days ago
99.99 % uptime
Today
Alumni Verification Operational
90 days ago
99.99 % uptime
Today
Company Employee Verification Operational
90 days ago
99.99 % uptime
Today
Custom Groups Verification Operational
90 days ago
99.99 % uptime
Today
First Responder Verification Operational
90 days ago
99.99 % uptime
Today
Government Employee Verification Operational
90 days ago
99.99 % uptime
Today
Health Care Provider Verification Operational
90 days ago
99.99 % uptime
Today
Military Verification Operational
90 days ago
99.99 % uptime
Today
Nurse Verification Operational
90 days ago
99.99 % uptime
Today
Student Verification Operational
90 days ago
99.99 % uptime
Today
Teacher Verification Operational
90 days ago
99.99 % uptime
Today
ID.me Shop Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 31, 2025

No incidents reported today.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025
Resolved - This incident has been resolved.
Mar 25, 21:52 EDT
Update - We are continuing to monitor for any further issues.
Mar 25, 21:51 EDT
Update - We are continuing to monitor for any further issues.
Mar 25, 21:48 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 25, 21:36 EDT
Identified - An issue impacting a vendor is causing the partial outage to ID.me applications. We are coordinating with the vendor on a solution.
Mar 25, 21:26 EDT
Investigating - ID.me applications are experiencing a platform-wide degradation. We currently investigating this issue and will provide any further details and updates as soon as available.
Mar 25, 21:20 EDT
Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.