All Systems Operational
Uptime over the past 90 days. View historical uptime.
Wallet Account Access and Management Operational
90 days ago
100.0 % uptime
Today
Login Services Operational
90 days ago
100.0 % uptime
Today
Account Management Operational
90 days ago
100.0 % uptime
Today
MFA - Text message or phone call Operational
90 days ago
100.0 % uptime
Today
MFA- ID.me Authenticator (Push Notifications) Operational
90 days ago
100.0 % uptime
Today
MFA - ID.me Authenticator (Code Generator) Operational
90 days ago
100.0 % uptime
Today
MFA - WebAuthn (Passkeys, FIDO2, U2F, SecurityKeys) Operational
90 days ago
100.0 % uptime
Today
MFA: White Label API Operational
90 days ago
100.0 % uptime
Today
Identity Verification Operational
90 days ago
100.0 % uptime
Today
NIST 800-63-3 Policies Operational
90 days ago
100.0 % uptime
Today
NIST 800-63-2 Policies Operational
90 days ago
100.0 % uptime
Today
KBA-replacement Policies Operational
90 days ago
100.0 % uptime
Today
Telecom Possession API Operational
90 days ago
100.0 % uptime
Today
Telecom Identity API Operational
90 days ago
100.0 % uptime
Today
Document Identity API Operational
90 days ago
100.0 % uptime
Today
Community Verification Operational
90 days ago
100.0 % uptime
Today
Alumni Verification Operational
90 days ago
100.0 % uptime
Today
Company Employee Verification Operational
90 days ago
100.0 % uptime
Today
Custom Groups Verification Operational
90 days ago
100.0 % uptime
Today
First Responder Verification Operational
90 days ago
100.0 % uptime
Today
Government Employee Verification Operational
90 days ago
100.0 % uptime
Today
Health Care Provider Verification Operational
90 days ago
100.0 % uptime
Today
Military Verification Operational
90 days ago
100.0 % uptime
Today
Nurse Verification Operational
90 days ago
100.0 % uptime
Today
Student Verification Operational
90 days ago
100.0 % uptime
Today
Teacher Verification Operational
90 days ago
100.0 % uptime
Today
ID.me Shop Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024
Platform Degradation
Resolved - This incident has been resolved.
Nov 18, 20:37 EST
Monitoring - A fix has been implemented to address the platform degradation and the team will continue monitoring.
Nov 18, 13:48 EST
Update - The team is continuing on working on a fix at this time to address the ongoing platform degradation.
Nov 18, 12:03 EST
Identified - The issue has been identified and the team is deploying a fix
Nov 18, 10:25 EST
Nov 17, 2024

No incidents reported.

Nov 16, 2024
Planned Maintenance
Completed - The scheduled maintenance has been completed.
Nov 16, 05:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 22:00 EST
Scheduled - We will be undergoing scheduled maintenance at this time. We estimate that this activity will be from Friday, November 15, 2024 10pm - Saturday, November 16, 2024 5am ET. Interruptions to the application services will be minimized. You will receive another notification when this is complete.
Nov 13, 15:19 EST
Nov 15, 2024
Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

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