Elevated Application Errors
Incident Report for ID.me
Resolved
This incident has been resolved.
Posted May 10, 2022 - 22:40 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted May 10, 2022 - 21:02 EDT
Identified
We're experiencing an elevated level of application errors and are currently looking into the issue. Status updates will be provided as soon as available.
Posted May 10, 2022 - 20:37 EDT
This incident affected: Identity Verification (NIST 800-63-3 Policies, NIST 800-63-2 Policies, KBA-replacement Policies).
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